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Jobs at SOLEO

Product Manager

Location: Rochester, NY

Department: Engineering

Type: Full Time

Min. Experience: Mid Level


At Soleo, our mission is to make useful connections for people everywhere, every day. Soleo is a global leader in delivering innovative, custom, and cloud-based communications solutions that range from carrier grade strong to local merchant simple.  We work hard to create a fun, energetic, creative and forward-thinking environment.  Soleo empowers collaborative out-of-the-box thinking and encourages input and ideas from every department.  Every group at Soleo plays an important part in our mission and success.

The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product/customer requirements, defining the product vision, and working collaboratively and cross-functionally to ensure revenue and customer satisfaction goals are met.


Define the product strategy and roadmap. Ensure products align with corporate strategic objectives.
Manage the product line lifecycle from strategic planning to market introduction and sustainment.
Serve as Product Owner on an Agile development team. Write Feature level stories capturing new product development requirements and acceptance criteria.
Specify market requirements for current and future products by conducting market research supported by on-going interactions with the sales team, current and potential customers, and industry influencers.
Develop and maintain expertise with respect to competitors and the competitive environment.
Develop and implement a company-wide go-to-market plan, working with all departments to execute.
Propose and manage business cases and budgets to deliver profitability.
Analyze potential partner relationships for the product.
Participate and/or lead, as appropriate, product focused meetings with internal and external customers.
Ensure service quality through engaged review of delivered services.
Provide internal and external customer support and demonstrations, as required.
Participate as a subject matter expert for other programs, as required.


Technical degree (BS in Computer Science, BS Software Engineering) or related experience
Business degree (MBA) preferred
Minimum of 8 years’ experience in product design, development and/or product marketing related to market facing APIs and digital media services
Experience or familiarity with digital media advertising
Experience or familiarity with business analysis concepts and tools
Excellent communication skills, both verbal and written
Ability to write clear and concise user documentation
Experience with Agile software development methodology
Proficient with MS Office product suite
Able to present ideas effectively with presentation software


Ability to work independently with minimal direction
Self-starter and finisher
Ability to manage multiple priorities at one time and manage tight deadlines
Ability to proactively follow-up on open and unclear items
Complete work with a high level of accuracy and able to quality check own work
Strong desire to succeed and be part of a winning team
Ability to communicate effectively across various functions and disciplines, including at the executive level

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