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Jobs at SOLEO

Spring 2018 Quality Assurance Co-op

Location: Rochester, NY

Department: Quality Assurance

Type: Internship

Min. Experience: Student (College)

TITLE: QUALITY ASSURANCE CO-OP
 

At Soleo, our mission is to make useful connections for people everywhere, every day. Soleo is a global leader in delivering innovative, custom, and cloud-based communications solutions that range from carrier grade strong to local merchant simple. We work hard to create a fun, energetic, creative and forward-thinking environment.  Soleo empowers collaborative out-of-the-box thinking and encourages input and ideas from every department.  Every group at Soleo plays an important part in our mission and success.

This Quality Assurance Co-op will process and analyze data in a complex integrated systems environment and record the results. They would verify accuracy of business listings data, listen to call recordings and tabulate results. We are looking for a self-starter who can manage changing task priorities. 

MAIN RESPONSIBILITIES: 

·        Verification of business listing reports

·        Assign quality scores to search and data test results

·        Place test calls to installed product base and accurately record results

·        Understand quality report data and recognize issues which they show

·        Monitor performance of installed products by reviewing available data

·        Perform ad hoc testing of search results and data quality
 

PREFERRED QUALIFICATIONS AND EXPERIENCE:

·        Microsoft Excel

·        Web applications

·        Applied statistics

·        Voice User Interface

·        Microsoft Office

·        Windows

·        http
 

SIGNIFICANT ABILITIES:

·        Ability to work independently with minimal direction

·        Self-starter and finisher

·        Ability to manage multiple priorities at one time and manage tight deadlines

·        Ability to proactively follow-up on open and unclear items

·        Complete work with a high level of accuracy and able to quality check own work

·        Strong desire to succeed and be part of a winning team

·        Ability to communicate effectively across various functions and disciplines, including at the executive level

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